It happened to me actually! One month I received my salary completely as normal, then the following month – disaster! As a freelance worker (at that time), I was shocked to find my “different” looking pay slip had removed Tax and National Insurance and was claiming I was an “Employee”. The struggle to get through to someone and explain to “whoever they were” that they had got it wrong was a long and hard one. The reason behind all this was that the company employing me as a freelancer had suddenly outsourced their payroll services. [Read more...]
What are the different types of off shore outsourcing?
March 9, 2011 By
What are the different types of off shore outsourcing?
When it comes to offshore outsourcing there are four basic types which are:
ITO – Information Technology Outsourcing
Information Technology Outsourcing or ITO is when a company outsources its computer or Internet related work, programming for example, to external companies. It is used in reference to Business Process Outsourcing or BPO, which is the outsourcing of the work that does not require much of technical skills. There are many reasons for IT outsourcing including: lack of resources and cost reduction. IT Outsourcing is sometimes called IT Enabled Services (ITES) with the most popular countries for this type of outsourcing being India, for the American and European companies and China, for the Japanese companies. [Read more...]
Outsourcing Success Tips
March 3, 2011 By
Make sure your outsourcing for the right reasons:
Taking a bad business process and outsourcing it only makes matters worse. An outsourcing provider should add value to your business, but problems within your business shouldn’t be fixed by them. Deal with primary problems first, only then should you outsource. Otherwise you’re just heading for disaster, and will incur more costs. [Read more...]
The Planning Of The Business Card.
March 1, 2011 By
Small company PBX system is a potent communication tool which can project a positive picture of a growing company. Usually , the hosted PBX system service is provided to small firms by an Application Service Supplier ( ASP ). With hosted PBX system one can get all of the functionalities of a top of the range company telephone without making any massive investments for buying or installing dear switching equipments in the company premises. This system helps receiving multiple calls at the same time with recorded greetings. [Read more...]
One major multi outsourcing service – Xerox
February 28, 2011 By
If you decide that outsourcing is for you and your company, where do you go? What are your options? What are the services available? I think it’s safe to say that whatever your outsourcing needs may be, there’s a service available for you, whether its Call Centre based, Payroll, Human Resources or IT. One of the biggest multi outsourcing services I have come across is Xerox who specialise in the different aspects of Finance and Accounting, Human Resources, Customer Care, IT Outsourcing and Document Management. [Read more...]
What are the Myths to outsourcing?
February 23, 2011 By
Myth no1: Outsourcing will solve all your problems?
Not necessarily! If you currently have problems in your business, introducing the method of outsourcing does not make them vanish into thin air. For example, I used to work in a company whose sole purpose was the distribution of music and DVD media. I was a Call Centre Agent who dealt with a plethora of topics; orders, payments, cancellations of accounts, fraud even and it took me 6 weeks to learn the computer system. Now, when the company started to get greedy they started outsourcing the call centre work over to India. This resulted in extremely poor customer service and absolute lack of knowledge when it came to what the company did. [Read more...]
Disadvantages of Outsourcing
February 21, 2011 By
So, there you have some of the main advantages to outsourcing, and I think we can both agree the advantages seem fantastic! Almost a case of “problem solved, lets outsource” but, as with anything there has to be disadvantages too. It’s all about weighing up the pros and the cons, but what are the disadvantages? Well, one major disadvantage would be a lack of communication, or the elimination of ‘direct’ communication, between a company and its clients, an important aspect for any company. [Read more...]
What are the other advantages to Outsourcing?
February 18, 2011 By
- Reducing Costs – Outsourcing services may help to lower costs may involve reducing the scope of a certain area within a company, defining quality levels, re-pricing. [Read more...]