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What are the different types of off shore outsourcing?

March 9, 2011 By admin

What are the different types of off shore outsourcing?

When it comes to offshore outsourcing there are four basic types which are:

ITO – Information Technology Outsourcing

Information Technology Outsourcing or ITO is when a company outsources its computer or Internet related work, programming for example, to external companies. It is used in reference to Business Process Outsourcing or BPO, which is the outsourcing of the work that does not require much of technical skills. There are many reasons for IT outsourcing including: lack of resources and cost reduction. IT Outsourcing is sometimes called IT Enabled Services (ITES) with the most popular countries for this type of outsourcing being India, for the American and European companies and China, for the Japanese companies. [Read more...]

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Off shoring

March 7, 2011 By admin

Now, off shoring is pretty much the same as regular Outsourcing, it’s just that off shoring means that you seek services or products ‘outside’ the country in which the business resides. For example: if a business is located in the UK and outsources its services or products to China, it’s now called off shoring. Seems pretty straight forward right? Well, apparently not to some folk. According to Wikipedia there’s difficulty in separating the two terms. Can’t see it myself, basically both methods are outsourcing, it’s just that one is in your own country and the other is where you’re hiring an external company outside of the country of where the business is. Let’s face it; it’s not rocket science.

It is worth using various technology review sites to see if anyone has experience of how off shore workers manage with English language technology as this can often be an issue. [Read more...]

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One major multi outsourcing service – Xerox

February 28, 2011 By admin

Xerox

If you decide that outsourcing is for you and your company, where do you go? What are your options? What are the services available? I think it’s safe to say that whatever your outsourcing needs may be, there’s a service available for you, whether its Call Centre based, Payroll, Human Resources or IT. One of the biggest multi outsourcing services I have come across is Xerox who specialise in the different aspects of Finance and Accounting, Human Resources, Customer Care, IT Outsourcing and Document Management. [Read more...]

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What are the Myths to outsourcing?

February 23, 2011 By admin

Myth no1: Outsourcing will solve all your problems?

Not necessarily! If you currently have problems in your business, introducing the method of outsourcing does not make them vanish into thin air. For example, I used to work in a company whose sole purpose was the distribution of music and DVD media. I was a Call Centre Agent who dealt with a plethora of topics; orders, payments, cancellations of accounts, fraud even and it took me 6 weeks to learn the computer system. Now, when the company started to get greedy they started outsourcing the call centre work over to India. This resulted in extremely poor customer service and absolute lack of knowledge when it came to what the company did. [Read more...]

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Disadvantages of Outsourcing

February 21, 2011 By admin

So, there you have some of the main advantages to outsourcing, and I think we can both agree the advantages seem fantastic! Almost a case of “problem solved, lets outsource” but, as with anything there has to be disadvantages too. It’s all about weighing up the pros and the cons, but what are the disadvantages? Well, one major disadvantage would be a lack of communication, or the elimination of ‘direct’ communication, between a company and its clients, an important aspect for any company. [Read more...]

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What are the other advantages to Outsourcing?

February 18, 2011 By admin
  • Reducing Costs – Outsourcing services may help to lower costs may involve reducing the scope of a certain area within a company, defining quality levels, re-pricing. [Read more...]
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Outsourcing, offshore business for products and services.

February 16, 2011 By admin

So, what is Outsourcing and offshore business for products and services? It may sound a little intimidating at first for the non business minded folk however, it really is rather simple. First off, let’s tackle Outsourcing. [Read more...]

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What is the difference between Off Shoring and Home Shoring

January 18, 2011 By admin

Off shoring is basically the outsourcing of parts of a business or a whole business to another country which is different from the country where your business was set up. [Read more...]

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